Manager, Account Management

Company
Amadeus
Job Location
Singapore, Asia Pacific
Job Role
Corporate
Contract Type
Full-Time
Salary
Posted Date
2024-12-13
Job Expiry Date
2025-01-12
Qualification
Bachelor’s Degree

In this role you’ll / Your main responsibilities


  • Sales and Prospecting: Lead all stages of the sales cycle, promote and sell products, and ensure CRM is updated. Identify and prioritize business opportunities, deliver sales presentations, and manage negotiations to closure.
  • Customer Retention and Growth: Adopt a consultative approach to meet client needs, follow up to ensure customer satisfaction, and identify new business opportunities. Develop customized account plans and increase Amadeus market share.
  • Account Management: Handle operational requests, ensure optimal use of Amadeus technology, and organize regular business reviews. Work with Customer Success Team to retain and grow the IT portfolio.
  • Collaboration: Maintain product knowledge, support marketing activities, provide market and competitor analysis, and give feedback to Customer Solutions.
  • Stakeholder Management: Build relationships with key decision-makers and translate them into winning strategies for Amadeus.
  • Internal Collaboration: Drive relationships with internal stakeholders, act as the central point for customer inquiries, and contribute to cross-organizational development.


About the ideal candidate


  • University degree in IT or Business with an IT component.
  • Experience in IT Sales or IT Consulting (5-8 years).
  • Fluent in English; additional languages are a plus.
  • Strong knowledge of the travel industry and travel distribution ecosystem.
  • Experience with large travel agencies and technical pre-sales consultancy is valued.


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